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The Examination Department,
The Institute of Chartered Accountant of India

ICAI Examinations Escalations Matrix List
Exam Help Line Desk 1

A Help Line has been established in the Examination Division of the Institute to attend to students' queries relating to examination matters including admit card. The telephone numbers of the "Help Line" are given below:

  Email Id's Telephone Numbers(STD Code: 0120)
Exam Department / Exam Helpline   3989398, 3054851, 3054852, 3054853, 3054854, 3054835, 4953751, 4953752, 4953753 & 4953754
Common Proficiency Test (CPT) cpt_exam@icai.in 3894811, 3894812
Foundation foundation_examhelpline@icai.in 3894815
Advanced ICITSS - – Advanced Information Technology Test advanceditt_examhelpline@icai.in 3894815
Intermediate (IPC) ipce_examhelpline@icai.in, intermediate_examhelpline@icai.in 3054806, 3054808, 4345620, 3054819, 4953706, 4953708, 4953719
Final final_examhelpline@icai.in 3894807, 3894808, 3894809
Information Systems Audit Assessment Test isa_examhelpline@icai.in 3054836,3054842,4953742
Insurance and Risk Management Examination irm_examhelpline@icai.in 3054836,3054842,4953742
International Trade Laws and World Trade Organisation Examination itlwto_examhelpline@icai.in 3054836, 3054842,4953742
Duplicate Marks Sheets / Transcripts/Attestation of Marks Sheets/Passing Certificates dms_examhelpline@icai.in 3054836, 3054842, 4953742
Special Examination for Members of Accounting Bodies with whom ICAI has MOU / MRA examcoob@icai.in 3054829, 4953729
On-line Exam Application submission enquiry related to PDF generation/duplicate payment etc. edpexam@icai.in 3054834
The help line desk operates from 10.00 a.m. to 5.30 p.m. during the working days.

1 In view of the very large student base of ICAI, it is advisable to resort to email communication and resort to telephone contact only in case of extreme emergency

Last updated on 27th March, 2019

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