Search: Search
Follow us
Home  |  e-Services  |  e-Sahaayataa  |  Feedback  |  Contact Us  |  Web Mail 
Syllabus - Course on General Management and Communication Skills

Share this page:

Part A: General Management


Introduction to General Management

Planning; Organizing, Direction, Control; Role and responsibilities of managers at different levels; Working with Teams; Office Etiquette and Discipline; Interpersonal Skills and Relations; Human Resources Management; Time Management; Office Procedures and Manuals; Business and Professional etiquette.


Organization and Management of a Chartered Accountantís office.

Organization of the Office; Office administration; Business Development; Net working


Basic Management of Meetings

Types of meetings; Preparation of Agenda; Arrangements before meeting, at meetings and post meeting; Conduct and Procedures of Meetings; Minutes Drafting.


Art of Public Speaking

What is Public Speaking, Preparation of Speech, Selecting the talk on the basis of occasion, Timing the speech, Addressing a crowd, developing general knowledge through reading and other processes.


Representing before various Governmental and Other Agencies


Art of Negotiation

Objectives; Assessment of strengths and weaknesses; Preparation of arguments/proposal; Dos and Doníts in Negotiation; Arbitration and Conciliation

Part B: Communication Skills


Drafting of letters, reports, deeds, documents etc.,
Principles of Drafting, Contents of draft; Hints on legal drafting; Drafting letters; Report Writing; Agreement Drafting; Drafting Memorandum of Understanding and other documents and deeds; Preparation of Project Reports..


Simple Prťcis Writing and Comprehension.


Modes of Communication
Effective communication and its advantages; Written
Communication; Listening skills; Barriers to communication;
Telephone/Computer based communication like voice mail; email, SMS etc.; Telephone Etiquettes; Dos and Doníts of Effective Communication.


The Art of Presenting one-self
Preparation of Curriculum Vitae; Preparation for interviews; Dress Code at Interviews, meetings and elsewhere; Dos and Doníts at the interview; Conduct at the interview; Personal hygiene; Elementary Body Language, Body Postures and Poise.


The Art of making presentations.
Planning and preparation; Collecting and Collating Data for the presentation; Designing the Presentation structure; Use of visual aids; Handling Audience; Conduct during presentation .





Part C: Practicals

        i.            Group Discussion

      ii.            Personal Interview of the Student

    iii.            Mock Meetings and Interviews

    iv.            Practical Games testing communication skills

      v.            Presentation on a Technical Topic

    vi.            Submission of reports/deeds prepared

    BoS Knowledge Portal
    BoS Announcements
    Become an Accounting Technician
    100 hours IT Training
    Know Rules & Regulations
    Post-Qualification Courses
    Generously Contribute to CABF
    Know the CPE Hours credit status
    Member Card (Trace a Member)
    Member Fee Details
    Become Examiner with ICAI
    Other Imp. Links
    Understand benefits that you get
    Register as an employer
    Upload Jobs & Training Assignments
    Review CVs
    Shortlist Applications
    Search for Professional Assistance
    Download Standards
    View Notifications
    Look up Guidance Notes & Interpretations
    Find Publications
    Free Download - Publications
    Visit the e-library
    Committee Pages
    Other Useful Links
    View Committee Events
    Look up CPE Events in my location
    Sign up for an Event
    View Archived Webcasts & Webinars
    Report on an Event
    Photo Gallery
    Official Directory  |  Web Mail  |  Feedback  |  Contact Us
    Best viewed on screen resolution 1024x768 pixels
    Web Counter: web counter